If you are not satisfied (with a course) due to certain reasons you can apply for the refund at least 24 hours before the conduction of that particular course (you purchased). You can send us a refund request on the email with the subject - Request for Refund. You can also call us for a refund on our helpline +92 321 30 111 88. While sending us an email for a refund you need to mention your name, username (which is your email address) and course title and course ID you are applying the refund for.